Return & Exchange Policy

 

Bebita Return Policy

 

At Bebita, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items under the following conditions:

 

Return Eligibility

• Items must be returned within 14 days of purchase/delivery.

• Products must be unused, unworn, and in their original packaging with all tags attached.

• Proof of purchase (receipt or order confirmation) is required.

• Certain items, such as personalized products, perishable goods, and sale items, are non-returnable unless defective.

 

Return Process

1. Initiate a Return: Contact our customer support at support@bebita.co.uk or Whatsapp number [07496756350] to request a return authorization.

2. Pack Your Item: Securely pack the item(s) with all original packaging.

3. Ship the Return: Send the package to 

118 Warham Rd, Harringay Ladder, London N4

1AU 

using a trackable shipping service. Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

 

Refunds & Exchanges

• Once we receive and inspect the returned item, we will process your refund within [14] business days to the original payment method.

• Exchanges are subject to stock availability.

 

Damaged or Incorrect Items

 

If you receive a defective or incorrect item, please contact us within [14] days for a replacement or full refund, including return shipping costs.

 

For any questions, please reach out to our customer service team at [07496756350].